Frequently Asked Questions
Everything you need to know about our premium apparel and gear.
What is the standard shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental U.S. All orders are processed at our factory and shipped via premium couriers to ensure your gear arrives safely.
How can I return or exchange an item?
We offer a 30-day return policy on all unworn and unwashed apparel. To initiate a return, please visit our online portal with your order number and email address to receive a prepaid shipping label.
Are the apparel sizes true to fit?
Yes, our clothing follows standard U.S. sizing. We provide a detailed size chart on every product page to help you find the perfect fit for your lifestyle.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, the St. Croix Rods Factory Store ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How do I care for my St. Croix branded apparel?
To maintain the quality of the fabrics and prints, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid using bleach or ironing directly on graphic designs.